Effective Date: 23 March 2026
1. The Company shall provide only the services specifically mentioned in the selected plan/package. Any additional services, revisions, government fees, third-party costs, or professional charges shall be chargeable separately.
2. Standard service Turnaround Time (TAT) is approx. 60–90 working days from receipt of complete documents, OTPs, approvals, and full payment, whichever is later. Delays caused due to client non-cooperation, government authorities, technical portals, third-party agencies, force majeure events, or unforeseen circumstances shall not be the responsibility of the Company.
3. Buyer/supplier data, where applicable, shall generally include approx. 10–15 genuine contacts for one HS Code/Product category only. Quantity may vary depending on market availability and product demand. Additional verified contacts shall be chargeable separately (minimum order criteria applicable).
4. All services, registrations, support, training, buyer search, website, marketplace onboarding, and related benefits are limited to one product category unless otherwise specifically agreed in writing.
5. Complimentary website/domain support, where offered, shall require the client to provide logo, content, images, documents, and product details. Free hosting/support validity shall be limited as per the selected package, after which renewal or maintenance charges shall apply.
6. Complimentary website modifications shall be limited to two (2) revisions only. Additional changes shall be chargeable.
7. The Company may assist in registrations on B2B/social media/marketplace platforms; however, product listings, inquiry handling, account management, customer communication, and business operations shall remain solely the responsibility of the client.
8. Quotations, buyer communication support, and export guidance shall be provided only against genuine and verified inquiries. The Company reserves the right to reject non-serious, unverifiable, or suspicious requests.
9. Any incomplete process, pending documentation, inactive communication, or unutilized services beyond 6 months from registration/payment date may be marked inactive without further liability or claim.
10. All fees, advances, retainers, government charges, professional fees, consultation fees, subscriptions, and payments made to the Company are strictly Non-Refundable and Non-Transferable under any circumstances.
11. The Company does not guarantee business success, buyer orders, shipment execution, approvals, registrations, licenses, visas, marketplace acceptance, funding approvals, or profits, as results depend upon multiple external and client-side factors.
12. Government fees, taxes, duties, statutory charges, freight, compliance costs, exchange rates, and third-party charges are subject to revision and shall be payable additionally by the client wherever applicable.
13. Training schedules, sessions, trainers, speakers, formats, software tools, networking events, and support structures may change due to operational or unavoidable circumstances.
14. Clients shall maintain professional conduct while interacting with Company representatives, groups, communities, events, and social platforms. Any abusive behavior, reputational harm, misleading allegations, lobbying, disturbance, misuse of Company resources, or unethical conduct may result in immediate termination of services/support without refund and may attract legal action.
15. The Company maintains reasonable confidentiality and data protection practices; however, it shall not be liable for cyber-attacks, hacking, technical failures, data breaches, platform outages, or events beyond reasonable control.
16. Force Majeure & Trade Risk Clause- The Company shall not be held liable or responsible for any delay, loss, damage, payment default, shipment cancellation, price fluctuation, detention, demurrage, business interruption, or non-performance arising directly or indirectly due to force majeure events including but not limited to war, political instability, riots, sanctions, government restrictions, changes in import-export policies, strikes, natural disasters, pandemics, port congestion, shipping line disruptions, exchange rate fluctuations, cyber incidents, banking/payment restrictions, acts of God, or any circumstances beyond the reasonable control of the Company. In such situations, timelines, commitments, payment cycles, and execution schedules may be extended, modified, suspended, or cancelled without any liability, penalty, compensation, or refund obligation upon the Company.
17. The client confirms that all information/documents shared are true and lawful. Any liability arising from fake, misleading, copyrighted, prohibited, or illegal content/documents shall solely remain the responsibility of the client.
18. By making payment and availing services, the client confirms that they have read, understood, and accepted all Terms & Conditions voluntarily without objection.
19. All disputes shall be subject to the exclusive jurisdiction of Ahmedabad, Gujarat, India only.
20. Detailed policies, updates, and additional terms may be updated from time to time on the official website.
© 2026 Globpulse / GFE Group. All Rights Reserved.
All content, materials, software, CRM structure, website design, branding elements, logos, graphics, text, training modules, documents, videos, presentations, business processes, layouts, source codes, and other intellectual property displayed on this website or CRM platform are the exclusive property of Globpulse / GFE Group unless otherwise stated.
No part of this website, CRM, or its content may be:
without prior written permission from the Company.
All trademarks, trade names, logos, brand identities, and service marks displayed on the platform are protected under applicable intellectual property laws.
Unauthorized use may result in legal action.
Any logos, product images, product descriptions, trademarks, or business materials submitted by clients shall remain the property of the respective client.
The client confirms that they possess necessary rights and permissions to use and share such materials.
Unauthorized duplication, resale, sublicensing, cloning, or misuse of the CRM system, website architecture, workflows, or backend processes is strictly prohibited.
The Company reserves the right to initiate civil and criminal legal proceedings against any person or entity found violating intellectual property rights or engaging in unauthorized usage.
All disputes relating to intellectual property shall be subject to the exclusive jurisdiction of Ahmedabad, Gujarat, India.