NetSuite CRM Software Customer Management UK

360° Customer View - Centralizes contact history, orders, support cases, partner interactions, and transactions in one unified dashboard for full lifecycle visibility. Sales Force Automation (SFA) - Manages leads, pipeline, opportunities, quotes, orders, forecasting, and commissions from a single system—enabling efficient, end-to-end sales processes. Marketing Automation & Campaigns - Schedule and track multi-channel campaigns, with lead scoring, engagement tracking, automated follow-ups, and email marketing tools built in. Customer Service Management - Includes case tracking, knowledge base access, self-service portals, and full visibility of customer history to improve response and issue resolution. Partner Relationship Management (PRM) - Supports collaboration on joint campaigns, lead distribution, order processing, and automated partner commission calculations.